River Cree Resort

Tap 25 Manager

Job Location CA-AB-Enoch
Posted Date 4 weeks ago(1/27/2018 2:01 AM)
Type
Full Time

Overview

A structured Tap 25 Manager role is critical to the success of the River Cree Resort & Casino. The primary purpose of the Tap 25 Manager is to assist the Assistant General Manager in all details of the River Cree Resort & Casino Food & Beverage operations within Tap 25 outlet.

 

Reporting to the Assistant General Manager (Non-Gaming), the Tap 25 Manager will be responsible for the daily operations of the Tap 25 outlet Department within the Casino. This will include ordering inventory, inventory controls, budgeting, working alongside of Tap 25 Chef and cash floats within each food & beverage location within the Tap 25 outlet. The individual will train and mentor key positions for future advancement within the operating department. He/she will provide direct guest, staff and management interface with regards to River Cree Resort & Casino Tap 25 outlet operations.

Responsibilities

  • Actively promotes an environment conducive to high quality customer service and employee relations by being a positive leadership example.
  • Work alongside of Tap 25 Chef working to promote specials in a professional, accurate and timely matter.
  • Oversee department functions, delegate tasks to Tap 25 Assistant Manager and Tap 25 Supervisors accordingly and handle situations and/or customer complaints that have been escalated from department.
  • Responsible for scheduling, payroll, disciplinary actions, training and mentoring for staff of the Tap 25 outlet Department.
  • Responsible for all inventory controls with the assistance and guidance of the F&B Controller.
  • Budgetary, projections, and cost control skills to be applied to the daily operations of the Tap 25 outlet Department as outlined by the Director of Food & Beverage.
  • Work with Tap 25 Chef, Marketing & Advertising to promote River Cree’s Beverage Outlets.
  • Make and Keep relations with Beer/Liquor reps for promotions.
  • Assist Assistant General Manager with policy implementation, strategic planning and promoting events.
  • Create, manage and implement Tap 25 outlet departmental policies & procedure.
  • Understand security requirements.
  • Ensure maintenance of safety and sanitation standards and policies.
  • Provide overall direction, coordination, and ongoing evaluation of operations and make recommendations for positive change within department.
  • Develop outside contacts and maintain existing business relationships.
  • Understand basic asset management.
  • Use a "hands-on" approach to management.

 

 

Qualifications

  • 8-10 years experience in the Food & Beverage Industry
  • 5-7 years demonstrated experience in management within Food & Beverage
  • 2 years Experience in a casino setting preferred.
  • Post secondary education in a related field preferred but not required.
  • Training in management and employee development preferred but not required.
  • Continuous training and education to keep abreast of changes in the industry and external environment.
  • Excellent written and oral communication skills.
  • Ability to meet deadlines in a rapidly changing business environment.
  • Ability to work independently.
  • Extensive food & beverage knowledge and ability to develop and apply practices, procedures, and principles in a casino environment.
  • Developed writing skills sufficient to prepare written materials involving detailed descriptions and explanations requiring the accurate use of specialized terminology.
  • Self-planning skills sufficient to schedule, organize, and carry out work assignments according to established work plans, adjusting work schedules according to changing priorities.
  • Developed judgment and problem solving skills sufficient to interpret and/or analyze factual and conceptual information with the ability to adapt general procedures or approaches when formulating responses to problems.
  • Manages workload independently, and works well in teams.
  • Ability managing teams of 20 or more.
  • Experience and proven success working with senior management and in a corporate environment.
  • Develops security and systems knowledge through on the job experience.
  • Must display leadership skills, the ability to multi-task and adjust to multiple jurisdictions.
  • Working knowledge of MS Word, MS Excel, MS PowerPoint.

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