Under the direction of the Sports Store Supervisor, provide positive service and sales to all prospective customers in a friendly and timely manner in a clean and organized environment.

Under the direction of the Operations Manager, ensure that floods are done on time with safety being a prime concern. Primary responsibilities include ice resurfacing, edging, janitorial work & (T’s) ice plant, log readings, & some HVAC troubleshooting.

The main purpose of the job is to support and assist the responsible manager to maintain a safe environment. The key role would be to repair and maintenance of equipment.

This position provides basic oversight of Team Members and restaurant operations during a specific shift. Follow cash handling procedures. Greet guests, take food orders, prepare food, and perform table visits.  Ensure all guests get a premium experience and other duties as necessary to ensure a smoothly run shift while maintaining a sincere, caring and personable image for the guest and team. Maintain company standards of quality, cooking times and presentation of food, service, atmosphere, restaurant cleanliness and sanitation and safety.

Accountable for overall success of the resort kitchen’s operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Supervises all kitchens to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas within the resort. (e.g. banquets, restaurants and small outlets) and all support areas.

Assists the Sous Chef to manage the kitchen operations and staff daily to ensure a consistent, high quality food product.  Areas of responsibility comprise overseeing food preparation area of incumbent’s specific kitchen.  As a Junior Sous Chef, directs and works with the food and beverage management team and associates to successfully execute all kitchen operations; strives to continually improve guest and associate satisfaction and maximize the financial performance in areas of responsibility.

The First Cook is responsible for assisting in preparing of all meals and ensuring the kitchen, and dining areas are always clean and sanitary. They must be able to work fast yet diligently with a focus on consistency while open to direction.

The First Cook is responsible for assisting in preparing of all meals and ensuring the kitchen, and dining areas are always clean and sanitary. They must be able to work fast yet diligently with a focus on consistency while open to direction.

Serve our guests in accordance with Resort Standards of Guest Services in a gracious and professional manner.  Take pride in all facets of service, quality, timeliness, appearance and cleanliness.  Show initiative and take immediate steps to correct any service shortfalls to ensure complete guest satisfaction, whether inside or outside your department.

A structured Poker Houseman role is critical to the success of the River Cree Resort & Casino.  The primary purpose of the Poker Houseman is to supervise the day to day operation and effectiveness of the poker department ensuring outstanding customer service, policy and procedure is taking place. Reporting to the Poker Manager, the Poker Houseman enforces house rules of the department. He/she is responsible for the day to day poker related events in relation to business development. The Poker Houseman coaches others on the game, policies, procedures, and how to monitor cheating at play and advantage play. He/she coordinates player table & seat placement and player scheduling.

A Floor Supervisor role is critical to the success of the River Cree Resort & Casino.  The primary purpose of the Floor Supervisor or Pit Boss is to demonstrate the knowledge to be able to supervise the day to day operations of a grouping of gaming tables. The Floor Supervisor is charged with helping the Dealer to enhance the guest’s gaming experience.  The Floor Supervisor will supervise the games in their section in accordance with AGLC rules and River Cree Table Games department policies and procedures. The Floor Supervisor will understand and comply with all service, quality and safety standards set forth by the River Cree Resort and Casino.

The Dealer is critical to the success of the River Cree Resort & Casino.  The primary purpose of the Dealer is to execute table games such as Blackjack, Poker, Roulette, Craps, and Baccarat with an outstanding level of gaming skill. A dealer has the most interaction with guests and will always deliver Superior customer service to enhance the gaming experience. The Dealer will deal their games in accordance with AGLC rules and River Cree Table Games department policies and procedures. The dealer must understand and comply with all service, quality and safety standards set forth by the River Cree Resort and Casino.

A structured Surveillance Operator III is critical to the success of the River Cree Resort & Casino. The primary purpose of the Surveillance Operator III is to monitor the activities of guests and associates on surveillance equipment. Reporting to the Director of Surveillance & Compliance, the Surveillance Operator monitors the premises using electronic surveillance equipment and will report suspicious activities to the Surveillance Manager.

The schedule for this position may vary and would require the ability to work shift work, late nights, overnights, weekends and holidays.   A structured Security Officer role is critical to the success of the River Cree Resort & Casino. The primary purpose of the Security Officer is to ensure the safety and well being of guests and associates of the River Cree Resort.  Reporting to the Security Shift Supervisor, the Security Officer monitors for activity that could be of harm to people at the resort. They are usually assigned an area of patrol and will respond to security related issues as needed. The Security Officer will occasionally be required to ensure proper control of large crowds. He/She will monitor for signs of property vandalism or break & entry.

Note: The schedule for this position may vary and would require the ability to work shift work, late nights, overnights, weekends and holidays.   A structured Security Officer role is critical to the success of the River Cree Resort & Casino. The primary purpose of the Security Officer is to ensure the safety and well being of guests and associates of the River Cree Resort.  Reporting to the Security Shift Supervisor, the Security Officer monitors for activity that could be of harm to people at the resort. They are usually assigned an area of patrol and will respond to security related issues as needed. The Security Officer will occasionally be required to ensure proper control of large crowds. He/She will monitor for signs of property vandalism or break & entry.

A structured Non-Gaming Surveillance Operator role is critical to the success of the River Cree Resort & Casino. The primary purpose of the Non-Gaming Surveillance Operator is to ensure the safety and well being of guests and associates of the River Cree Resort. Reporting to the Surveillance Manager, the Non-Gaming Surveillance Operator monitors for activity that could be of harm to guests or the property.