River Cree Resort

  • Server- SC

    Job Location CA-AB-Enoch
    Posted Date 3 weeks ago(3 weeks ago)
    Type
    Full Time
  • Overview

    A structured Server role is critical to serve prepared foods and drinks to guests in the restaurant or casino. The server will typically will spend the most time with guests during their stay at the restaurant.

    Reporting to the SC Manager, the Server will be responsible to collect food and drink orders from guests. This will include collecting special dining requests they may have. They will also assist guests to choose selections they would enjoy and answer questions regarding allergy alerts. He/she will bill and collect cash after meals from guests.

    Responsibilities

    • Prepare tables or counters for meals.
    • Stock the service area with supplies (e.g. coffee, glassware).
    • Greet customers, present menus and/or help customers to select menu items.
    • Inform customers about daily specials.
    • Record orders and place them with the kitchen and bar.
    • Pick up and serve orders.
    • Check that customers are enjoying their meals and correct any problems.
    • Suggest and serve desserts and beverages.
    • Clean and re-set tables.
    • Tabulate and present bills for payment.
    • Server may be required to work in other food and beverage departments from time to time as determined by management

    Qualifications

    • 2-3 years experience in a dining establishment
    • Mathematic Skills: Basic math may be needed to verify cash receipts.
    • Customer Service Skills: Servers need proper customer service skills as they have a lot of interaction with guests and must deal with a number of special requests.
    • Physical Coordination: The server must have the ability to move food trays effectively across the restaurant floor. Trays loaded with food may be as heavy as 15lbs.
    • Communication Skills: Reading, writing, speaking, and listening are important for the server to communicate effectively to guests, kitchen staff, and food and beverage helpers.
    • Able to work as a part of a team.
    • Able to work with little supervision.
    • Ability to work calmly under pressure.

     

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