The Benefits Manager, reporting to the Director of Human Resources, will be an integral part of the Human Resources Department by administering benefits for the associates of the Resort

• Provide exceptional customer service to all associates who enter the Human Resources Office and aid them as required.
• Administer company sponsored benefits plans (Sun Life)
• Review and maintain benefit policies
• Educate associates on the benefit plan through the New Hire Orientation Program and information sessions throughout the year
• Act as a primary contact to all associates with respect to inquiries relating to benefits
• Process STD & LTD claims, Critical Illness and Life Loss Claims in a timely manner
• Manage “Duty to Accommodate” process either internally or with the support of Genex.
• Process and manage WCB Claims in the absence of the Director of Health & Safety
• Liaison with benefit providers, acting as a central point of contact to resolve issues, launch new policy information and related materials
• Process and update benefit providers of employee information changes
• Provide timely notification to internal contacts and benefit providers of changes in employee status
• Keep current on all legislative changes to ensure compliance
• Analyze data integrity and follow up with vendors on any system issues (Sun Life System)
• Provide recommendations to processes and policies relative to Benefit Administration within the Resort.
• Participate in benefits surveys and analyze results
• Update Weekly New Hire, Term, LOA spreadsheet with LOA’s only
• Work closely with the Payroll team to ensure a timely and accurate payroll with respect to LOA’s and STD’s
• Administrate company RRSP/TFSA policy and handle all required system related responsibilities
• Execute a Health & Safety Day annually in the Resort (Coordinate with Director of Health & Safety);
• Quarterly updates to the Benefit Board
• Attend any meetings that are scheduled with the Company’s Broker.
• To look out for the safety of yourself, co-workers and to follow all Health and Safety requirements in the workplace.
• All other duties as assigned

• Completion of a diploma in Human Resources Management is an asset
• At least 2-4 years’ experience in Benefit Administration
• At least 2-4 years’ experience with HRIS
• Experience in managing Duty to Accommodates
• Strong knowledge of Alberta Human Rights
• Strong knowledge of managing WCB Claims
• Individual must be analytical and detail oriented
• Must be able to work under pressure as meeting deadlines are imperative
• Proficient user of MS Office applications.
• Experience within the hospitality or gaming industry an asset
• Experience with Benefit providers and their systems
• Excellent written and verbal communication skills
• Ability to multitask in a fast paced deadline driven environment
• Self-starter comfortable working both in a team environment and independently.

This position is to report to work five (5) day per week and if required, may be instructed to work additional time due to any special events that may be occurring at River Cree Resort & Casino.

WE OFFER

•  A competitive wage and excellent benefits.
• Shuttle service from West Edmonton location.
• All associates participate in our “Circle of Service” program which rewards and empowers individuals who provide outstanding customer service.
• An opportunity to work within a progressive, exciting team environment.
• An opportunity to work with a skilled Management team.